Return Policy
Our
Policies
At Blank Clothing, we stand behind the quality of our products. If you receive a defective item, we are here to help. Please review our return policy below:
1. Defective Product: We accept returns only for defective products. If you receive an item that is damaged, flawed, or has a manufacturing defect, please contact us immediately at [email address/phone number] to initiate the return process.
2. Timely Return: Defective items must be returned within 7 working days of receipt. Any returns received after this period may not be eligible for a refund or exchange.
3. Unused Condition: To qualify for a return, the defective item must be unused, unworn, and in its original packaging. We reserve the right to refuse returns if the product shows signs of wear or misuse.
4. Return Authorization: Before returning a defective item, please contact our customer service team to obtain a return authorization number. Returns sent without prior authorization may not be processed.
5. Refund or Exchange: Upon receipt and inspection of the defective item, we will issue a refund for the purchase price or provide a replacement, depending on product availability and customer preference.
6. Shipping Costs: Please note that shipping costs for returning defective items are the responsibility of the customer, unless the return is due to an error on our part.
7. Customer Satisfaction: Your satisfaction is our priority. If you have any questions or concerns regarding our return policy or a specific product, please don't hesitate to contact us. We are here to assist you.